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September 10, 2007
good customer service!
am sitting at the CC's on Esplanade, working on this week's streetcar newsletter. A gal ordered something with caramel in it. She took her coffee, walked away from the bar, took a sip and turned back. She asks the barista, "Did you put the caramel in it?" He said "Yes, but hand it to me and I'll put some more in if you like."
I like baristas and bartenders who realize that a little bit extra in some situations goes a long way...
Posted by YatPundit at September 10, 2007 7:58 AM